You’re currently visiting Jameo’s website.
When you use our website or services, we collect information that allows us to identify you. We value your privacy and any information we collect is used respectfully and with the goal of providing you with a customized service and an optimized online experience.
This privacy policy (the “Privacy Policy”) explains the kind of personal information we collect, how we handle it, your rights with regards to this information, as well as how to get in touch with us if you have any questions or concerns.
Our Data Protection Officer (DPO) oversees data protection compliance and addresses all privacy-related queries to ensure transparency and accountability in managing all of your personal data. In order for you to exercise such rights, we invite you to contact our Data Protection Officer at benoit@jameo.com.
Personal information is any information about you that can be used, either on its own or with other data, to identify you. For example, your online identifier, or your IP address, may be considered personal information, because it can be linked back to you.
This Privacy Policy applies to our website and any services we provide to you (collectively, the “Services”).
By visiting, accessing, or using our Services you also consent to the content of this Privacy Policy, so please read it over carefully. If any part of these policies or practices are unacceptable to you, please do not visit, access, or use our Services.
Services may contain third-party material or content, which can include the following: social media handles, permissions for content sharing, and links to content and material from other third-party websites.
In some cases, these third-parties may process your personal information. Such processing is subject to each third-party’s respective privacy policies, and we invite you to learn more about their practices and consult their policies here:
The following circumstances may lead to us collecting personal information about you:
To help manage our website, we collect general information, such as the number of visitors, as well as the date of your last visit and the page(s) you viewed.
More specifically, we collect personal information such as account profile data, device data, location data, login data, account activity data, financial account data, communication data, and social media data. The more personal information we collect the more we can analyze how you use our Services, so that we can tailor our marketing activities and Services to you.
While the data is primarily used to provide you with the requested Services, with your consent, it may also be used for additional processing aimed at marketing purposes. By consenting to the use of your information for marketing purposes, we’re able to:
Once we have your personal information you can:
Your personal information may also be collected indirectly using cookies and other technologies. Please refer to the cookie section below for more information.
Rest assured that your personal information is only used for the purposes listed within this section.
Your personal information is stored on our cloud storage services, our management systems, Shopify, Webflow, our customer relationship management platforms, our file servers, our encrypted storage solutions, our servers hosted in California, and directly on third-party apps used by our organization.
We retain your information for as long as it takes to fulfill the purposes for which it was collected, not longer. Then your personal information is properly destroyed.
However, we need to comply with certain legal retention periods for certain types of information. For example, payment and billing information (e.g., billing address, name) is kept for a duration of seven (7) years, in accordance with local tax laws.
To safeguard the integrity of your personal information and protect it from loss, unauthorized access and usage, disclosure, or modification, we implement a variety of contractual, technical, and organisational measures.
All employees that are in contact with your information receive annual training on cybersecurity best practices and data management.
Our company is bound by internal policies such as a Cybersecurity and Awareness Policy, an Information Security Policy, a Information Security Roles and Responsibilities Policy, a Data Management Policy and a Third-Party Management Policy. For security purposes we don’t disclose them publicly.
On top of that, we’ve also acquired software for the above policies, which is designed to mitigate the risk and impact of any data privacy breaches. Rest assured that our collaborators and subcontractors are also bound by same stringent privacy laws.
Your personal information can only be accessed and shared with:
You have the right to:
This section is, however, subject to point 5 concerning the retention period of personal information.
Cookies are small files that are downloaded to your device when you access certain websites. The information from these small files is then sent back to the website when you revisit the page or when you visit a website that recognizes the cookie.
Cookies allow a website to recognize users and understand how users navigate through different websites. This makes it easier for the user to navigate the website and save their preferences, while improving the user's experience. Cookies can have different purposes and uses. For more information on cookies, you may visit these websites: www.allaboutcookies.org and www.youronlinechoices.eu.
We use cookies on our website to ensure that you enjoy your browsing experience. These cookies are installed on your computer when you give your consent, and you have the freedom to withdraw or modify this consent any time, free of charge.
It should be noted that some cookies are essential to a website’s operation and can’t be disabled. This includes function cookies and performance cookies, which can recognize you as a user and then inform the website about your recent activities. These cookies are necessary for quicker access to content for users who have previously visited certain pages. For example, without cookies, you wouldn’t be able to go back to a previous page and instead would be sent back to the website’s landing page each time you used the back function.
Finally, keeping in mind that the digital world is continuously evolving, we may need to modify and update this Privacy Policy going forward. However, we will make sure that any changes are quickly posted on our website and communicated to you. This version of the Privacy Policy applies as of October 12th, 2023.
